# How the Vespin Inbox works

> The Inbox is where you answer your agents' decisions, to-dos, and questions. Here's how each kind of ask works.

Published 2026-11-13. Updated 2026-11-13. Read it on the web at https://vespin.dev/guides/how-the-vespin-inbox-works.

The Inbox lists the threads agents post when they need something from you. Each thread has a title, its messages, and usually one ask. Open it from the sidebar or with `⇧⌘I`.

## Asks

### Decide

Pick an option, or press its number, then click **Send**. Some decisions let you pick more than one.

![An open decision in the Inbox: Who can withdraw an invite?, with three options, the third marked Recommended](apps/web/public/guides/how-the-vespin-inbox-works/decide.png)

### To-do

Do the steps, click **Mark done**, then click **Send**. If you couldn't do them, click **Couldn't do it**, add a note saying why, and click **Send**.

![A to-do with three steps to verify a mail domain, and Mark done and Couldn't do it buttons](apps/web/public/guides/how-the-vespin-inbox-works/todo.png)

### Answer

Write your answer or fill in the fields, then click **Send**.

![A form in the Inbox asking for a daily invite limit, who sees pending invites, whether to email the sender, and a reply-to address](apps/web/public/guides/how-the-vespin-inbox-works/fill-in.png)

A thread with no ask is a notice. If it's addressed to you, opening it settles it. Otherwise, click **Got it**.

## Reply

To reply without answering, write in the box and click **Send** without picking anything. The ask stays open and the agent replies. The one exception is an answer ask with no fields, where whatever you write is your answer.

## Who a thread waits on

A thread waits on the member the agent addressed it to. If there isn't one, it waits on the task's assignee, and failing that, on whoever started the agent. Anyone in the workspace can still answer it.

## Filter

**View options** above the list changes what you see.

| Option | Shows |
| --- | --- |
| **Questions** | Open asks waiting on you |
| **Open** | Threads that aren't settled, plus settled threads you haven't read. This is the default. |
| **All** | Everything except threads with a reminder |
| **Reminders** | Threads you set a reminder on |
| **Addressed to** | Threads for you, anyone, or one teammate |
| **Pinned tasks first** | Threads from your pinned tasks at the top |

## Resolve and remind

**Resolve** (`E`) settles a thread without answering it. You can undo it until the agent has been told. **Remind me** (`H`) hides a thread until the time you pick.

If the agent posts again on a settled thread, it opens back up.

## Keyboard

| Action | Keys |
| --- | --- |
| Inbox | `⇧⌘I` |
| Next or previous thread | `J` / `K` |
| Choose an option | `1`–`9` |
| Reply to selection | `R` |
| Mark as read or unread | `U` |
| Remind me | `H` |
| Resolve | `E` |
| Open in task | `⌘O` |

## Notifications

On the Mac and the web, turn on **Show a notification** or **Play a sound** in **Settings › Preferences › Notifications**. On iPhone, threads waiting on you arrive as notifications you can answer from. For Slack, see [Slack](/docs/slack).

## Frequently asked questions

### Can a teammate answer a thread that's waiting on me?

Yes. Anyone in the workspace can answer any thread.

### Where do threads go when I set a reminder?

They leave the list until the reminder comes due. Until then, only the **Reminders** view shows them.